No goods are to be returned to Campey Turf Care Systems without prior notice.

If you return goods because they were ordered incorrectly, or if clothing does not fit, you will only be credited for the goods and will be responsible for the return cost.

If you reorder, we may charge for the carriage at our discretion.

If you wish to return goods because they are faulty or damaged, we will organise a collection at your convenience or alternatively reimburse your postal cost (subject to inspection of goods).

All goods must be returned in original undamaged packaging.

All damaged or faulty items must be reported directly to Campey Turf Care Systems within 24 hours of delivery.

All refunds will be credited to the card with which the goods were paid.

Returns & Right to Cancel

You have the right to cancel from the moment your order has been placed until 14 days from the date you have received your goods.

The goods should be returned to us in a re-saleable & unused condition with all parts and paperwork, and in the original packaging. If you’re exchanging your goods it is helpful if you include details of the item you would like.

The return cost is the responsibility of the customer (unless return is due to our error).

If you have changed your mind and would like to cancel, simply send us an email to info@campeyturfcare.com with the subject line ‘Order Cancellation’. Please include your name, address and order number so we can find and process your cancellation quickly. If your order hasn’t been despatched you will be notified and receive your refund within 14 days (although this is usually much quicker).

For goods which arrive faulty, or which later develop a fault, you have 30 days to let us know so we can rectify the situation. See below for full details.